Secretarial Services

Telephone Numbers

Using our modern full-featured IP digital telecommunication system we can provide our customers with solutions to all their communication requirements. This eliminates the unreliability of BT based analogue lines and ensures that business continues in the event of equipment failure.

Ditton Business Centre’s telephone answering service gives you the confidence that your client’s calls will always be handled in a friendly and professional manner.

Dedicated telephone numbers include a personalised voice mail box meaning that any calls that come through to your line out of hours will be diverted straight to your voice mail or diverted to a number of your choice i.e. mobile or landline. On the next available working day the voicemail message will be transcribed and either emailed to you or sent as an SMS TXT message to your mobile. This is ideal if you use the standard business hours service.

We're able to provide a variety of telephone numbers including

UK Geographic numbers (01,02) - over 650 exchanges, the length and breadth of the country.

UK Non-Geographic numbers (08) - 0844 and 0871

0800 free-phone numbers can be provided upon request (pre-payment will be required)

UK-Wide (03)

Our operators can serve as valuable members of your business. They are trained to handle a variety of calls and provide each caller with personal attention, professionalism and respect. So you can be sure your valued customers receive excellent service that reflects positively on your business. Your customers are too important to mishandle

Call Forwarding/Call Divert

If its simply a UK landline number you require, we can transfer all calls through to your existing business mobile to allow you to deal direct with your customers whilst maintaining the impression that the customer is dealing with an office based company.

Office Address / Mailbox

Utilising our central office location in Long Ditton, Surrey, we allow our registered customers to advertise our address to customers/suppliers and receive day-to-day mail correspondence. This gives the impression that you have a fully functional office based locally, with support staff to deal with all enquiries.

Mail is sorted immediately and stored in individual customer folders to be collected at any time, during office hours (or for small additional fee, can be posted on to a specified address).

Fax Service

With Ditton Business Centre’s fax reception service you can advertise our fax number as your own, to your customers and suppliers. We will receive, filter and forward important faxes to a nominated email address, ongoing fax number or simply print and store in customer’s mailbox.

Email Addresses

"your business name"@dittonhouse.com

If you want a professional email address that is monitored constantly during office hours then why not make use of our in house email service. With many add on features we are confident we can offer a reliable and efficient email address for you to advertise and pass to customers.

If required, our web-based portal allows access to your email from any machine at any time. Giving you the flexibility to monitor your email on the move.

Secretarial Service / Administration Support

We provide superior secretarial services that will help you improve your business. We excel at making our clients’ lives easier and less stressful and we know that we can help you.

Our services include;

General Word Processing (including creation of invoices, quotations and reports) Photocopying Mail Shots C.V. Production Printing & Binding

Promotional Supplies

Ditton Business Centre can provide you with the widest selection of business gifts, executive gifts and corporate gift ideas for all your marketing, advertising or promotional needs. From work wear to advertising items, we have access to a range of suppliers that can design and create good quality products ready for you to get your business name out there.

Sweatshirts
Baseball Caps
Polo Shirts
Mugs
USB Flash Drives
Pens and Keyrings
And many, many more.

COMBINED PACKAGE	Office Address Service Advertise our address as your company office address. Mailbox storage of incoming mail (for collection or forwarding)	All for £1,350 Per Year (Inc. 10% Discount) (or £125 Per Month – Standing Order Only) Terms and Conditions Apply
	Fax Reception (Free of Charge) Advertise our 0208 London area fax number as your own to receive business faxes from your customer.
	Telephone Answering Dedicated 0203 London Area Telephone Line
	One Off Charge for installation of line - £25.00 All calls answered in your company name. Telephone messages taken (during office hours). Answer Machine Facility with personalised pre-recorded message or diverted direct to a number of your choice (out of office hours). Package Inclusive of 20 messages received per month (fair usage)
	Email Account Standard Ditton House email account. Reception of emails, filtering and delivery via SMS, fax, Phone call or Email forwarding.
MAIL BOX PACKAGE	Office Address Service Advertise our address as your company office address. Mailbox storage of incoming mail (for collection or forwarding)	All for £486 Per Year (Inc. 10% Discount) (or £45 Per Month – Standing Order Only) Terms and Conditions Apply
	Fax Reception (Free of Charge) Advertise our 0208 London area fax number as your own to receive business faxes from your customer.
EMAIL ACCOUNT	Email Account Standard Ditton House email account "yourbusinessname"@dittonhouse.com Reception of emails, filtering and delivery via SMS, fax, phone call or email forwarding.	All for £108 Per Year (Inc. 10% Discount) (or £10 Per Month – Standing Order Only) Terms and Conditions Apply
PACKAGE BOLT ON’S (PER MONTH)	Administration Pack (2 hours)	£50.00
	Administration Pack (4 hours)	£95.00
	Administration Pack (6 hours)	£140.00
	Administration Pack (8 hours)	£185.00
STANDARD SERVICES	£25 Per Hour Setting up text on disc and printing. All typing and tabular work is charged at £25.00 per hour, which includes discussing layout, input and stationery.
	C.V. Design and layout in 2 styles, (up to 10 copies and on disc if requested)	£20.00 per C.V.
	Printing of Additional B/W Copies sheet (All printed on laser printer)	30p per A4
	LABEL TYPING	30p per label
	PHOTOCOPYING	10p (B/W) 30p (Colour) per A4 20p (B/W) 60p (Colour) per A3
	COLLATING & STUFFING ENVELOPES	15p per envelope
	FACSIMILE SERVICE
	Outgoing faxes (inland)	£1.30 per page
	Outgoing faxes (overseas)	£1.70 per page
	Incoming faxes	£1.10 per page